Cheyenne is an experienced and knowledgeable Realtor committed to exceeding your expectations. He believes that in addition to the strategy, tactics and techniques required to be a top real estate agent you must also have creative skill and imagination. There is truly an art to real estate, which is why Cheyenne carries that phrase as part of his logo. His background and experience give him a unique combination of skills which set him apart from other agents and help him offer his clients optimal representation.
Here are a few reasons why Cheyenne is the right choice to help you with your real estate needs:
Betsy works behind the scenes to ensure we are giving our clients the best possible customer service. She assists with marketing listings, staging homes for sale, researching information, and keeping you informed throughout the process of buying or selling your home. Her unique attention to detail and sensitivity to clients' needs was cultivated by over 25 years experience as an event planner and project management specialist. As President and CEO of a local special event company, she was responsible for its growth into one of the premier event planning companies in Southern California. She holds a B.A. in Theatre Arts from Santa Clara University, received the prestigious Master Consultant designation through the Association of Bridal Consultants, and is an Accredited Professional Home Stager. For more information on Betsy and Home Staging, please visit WilburHomeStaging.com
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Communication and Personal Skills
Cheyenne holds a B.A. in Communications from Oberlin College, has a background in journalism, and extensive experience as a writer. You can be assured of creative, well written marketing materials for your home. He received his Masters Degree from Princeton Theological Seminary and was a Presbyterian minister for several years. His skills as a minister and counselor can come in handy in helping his clients through such a critical time in their lives. He is ever ready to be an active listener for whatever the concern may be. Whether it is to simply vent, to clarify, to speculate, or to dream, he is available.
Cheyenne has over 20 years experience in sales and has been working specifically as a Realtor in the Pasadena-La Canada area since 1999. His extensive sales background has given him finely tuned negotiating skills and the ability to deal with a wide range of situations.
In an age where it is often hard to get a human voice on the line when you need help, Cheyenne promises to pick up the phone himself, whenever possible, or promptly return your call. Since he works primarily by referral, he knows the importance of personal service and always strives to exceed his clients' expectations. Whether it is driving to the client's home to write up an offer or taking a late night call to solve a problem, he will do whatever it takes to achieve his client's goals. You're not just a number handed off to an assistant. Cheyenne is working with you every step of the way. And it doesn't stop there. Even after escrow has closed Cheyenne will continue to help in any way he can. He has an extended care program where every month you will receive an item of value - from information on your credit scores, to saving on vacations. Cheyenne also says a big "thank you" to his clients with client appreciation events such as wine tastings, housewarmings, and coffee socials held throughout the year.
Cheyenne knows the real estate market is always changing, so he doesn't ever settle for what everyone else is doing or what has worked in the past. He attends quarterly continuing education seminars all over the country to ensure he has the most current information on marketing and negotiation techniques along with learning the latest technology to best serve his clients.
Cheyenne has obtained several significant and prestigious real estate designations:
ABR (Accredited Buyers Representative)
GRI (Graduate REALTOR® Institute)
CRS (Certified Residential Specialist)
Member, The Institute for Luxury Home Marketing
This gives you the confidence that you have someone on your team who adheres to the highest standards in the industry. Click here for more information on what these designations mean.
Passion for Real Estate
Cheyenne first entered the real estate profession because he loved looking at homes and learning all about the different styles of architecture. Over the years that love has developed into a real passion, not only for the houses themselves, but for the process of helping people buy and sell those homes. He finds it incredibly rewarding to help people with such a significant event in their life.
Cheyenne's clients receive the services of an Accredited Staging Professional as part of his marketing package at no extra charge. Home staging is the process of turning your home into a product that will appeal to the greatest number of buyers. Staged homes statistically sell faster and for more money than non-staged homes. For more information visit WilburHomeStaging.com
Cheyenne's Pledge to You
- I pledge to counsel, inform and serve my clients in a manner that exceeds my clients' expectations.
- I pledge to place my clients' best interests above my own.
- I pledge to respond to all calls within 24 hours, and try to respond within the first hour.
- I pledge to keep my clients informed of new listings as soon as they come on the market.
- I pledge to provide back-up REALTOR® support should I ever be unavailable.
- I pledge to solve any problems that occur during a transaction.
- I pledge to utilize all media to market listings, according to the wishes of the client.
- I pledge to fully inform my clients regarding all decisions and honor their choices.
- I pledge to present all offers in person whenever possible. In an age of faxed multiple offers, face to face presentation sometimes is the reason why that offer is accepted over the others.
- I pledge to hold open houses every weekend until a house is sold, if that is the wishes of the client.
- I pledge to assist my clients in finding physical inspectors, lenders, contractors, title reps, appraisers, home insurance agents, home warranty agents, handymen, electricians, plumbers, chimney specialists, asbestos abatement specialist, HVAC specialists and any other requests pertaining to maintaining a house or buying and selling a house.
- I pledge ongoing real estate education and pass that knowledge on to my clients.
- I pledge a lifelong commitment to my clients.
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Cheyenne is originally from New Jersey and has lived in both Pasadena and Altadena. He currently resides with his wife Betsy and their two sons in Sparr Heights, a small Glendale community just south of Old Town Montrose. He loves coffee, theatre, and is an avid reader. The Wilburs volunteer at Fremont Elementary School and attend All Saints Church in Pasadena.
REAL ESTATE DESIGNATIONS
What They Mean To You
REALTOR® is a registered trademark that identifies a real estate professional who is a member of the National Association of Realtors (NAR). The National Association of REALTORS® is a trade association of real estate agents in the United States. It is the world's largest professional association and claims a trademark on the term REALTOR®. Membership is voluntary, therefore not all licensees are REALTORS®. The real estate professional who is a member of the NAR subscribes to its strict Code of Ethics which include duties to clients, customers, the public and to other REALTORS®.
The Certified Residential Specialist (CRS) is the highest designation awarded to sales associates in the residential sales field. The CRS Designation recognizes professional accomplishments in both experience and education. Realtors who receive the CRS Designation have completed advanced courses and have demonstrated professional expertise in the field of residential real estate. Fewer than 38,000 Realtors nationwide have earned the credential. Home buyers and sellers can be assured that CRS Designees subscribe to the strict Realtor code of ethics, have access to the latest technology and are specialists in helping clients maximize profits and minimize costs when buying or selling a home.
The Graduate REALTOR® Institute (GRI) designation indicates that I have made the commitment to provide a high level of professional service to my clients by securing a strong educational foundation. The GRI designation is obtained by attending a specific, intensive series of a minimum of 90 hours of classroom instruction, covering subjects in contract law, professional standards, sales and marketing, finance and risk reduction. The subject matter has been chosen to educate Realtors® about local, state and national real estate practices that affect them and their clients.
The Accredited Buyer Representative (ABR®) designation is the benchmark of excellence in buyer representation. This coveted designation is awarded to real estate practitioners by the Real Estate Buyer's Agent Council ("REBAC") of the National Association of REALTORS® who meet the specified educational and practical experience criteria.
Members of The Institute for Luxury Home Marketing are knowledgeable professionals who have undergone extensive training in analyzing the luxury home market, providing quality service, and achieving effective results in the high-end residential market. Members have the latest training in marketing strategies, and know how to handle the special needs of elite clientele.